I’m having trouble connecting the app to Sonic via Bluetooth. How can I solve this?

For Sonic Wi-Fi:

1. Press and hold the button on Sonic for 5 seconds.

2. Release the button and observe if it flashes blue, indicating it's in pairing mode.

3. Open the mobile app and go to Devices.

4. Tap on Sonic Wi-Fi.

5. Tap on Settings.

6. Tap on Change Wi-Fi.

7. Proceed with the instructions in the app

For Sonic Pro, please contact us.

These procedures should help establish the Bluetooth connection. If the issue persists, further troubleshooting may be necessary so please let us know via the support chat.